OneDrive groups is feature where users can create a groups and share files with multiple users in that group. Since people can achieve the same by just sharing public link now, the groups feature was retired but the users who were using groups already were still able to access it.

Microsoft has now sent a mail to the OneDrive group users informing that the OneDrive group feature will be removed completely and existing groups will not be accessible from 16^th October 2015. Check out this screenshot of the email that was sent by Microsoft for more information:

These are the help links provided in the mail to move your files and then share them again:

https://support.office.com/en-us/article/Move-files-from-a-group-to-your-own-OneDrive-0c35298e-14e6-4d27-a38f-b72dbf151678?ui=en-US&rs=en-US&ad=US

https://support.office.com/en-us/article/Share-files-and-folders-and-change-permissions-9fcc2f7d-de0c-4cec-93b0-a82024800c07?ui=en-US&rs=en-US&ad=US

 Issue Description: The above mentioned error is displayed when OneDrive users try to save the changes they have made in an Office document through Office/Office 365 installed in their PC. Choosing neither ‘Keep the local copy’ nor the ‘Keep the server copy’ options retains the recent changes made to the document. 

Troubleshooting: If you are facing this issue, press ‘Cntrl+S’ key combination in the office document without choosing the options to keep the local/server copy. This should save the recent changes in the document. If you find that changes were not saved, then visit the OneDrive website, right click on the file and then select 'Version history'. Check for the version with the time stamp around the time you made the changes and try restoring it. This should restore the latest version with the changes you have made.

Issue Description: The OneDrive app on Mac crashes and displays the above mentioned error. Exiting the app and restarting it brings the same error message. 

Troubleshooting: This issue could occur due to various reasons. Most of the users have reported that re-installing the OneDrive app has resolved the issue. Before uninstalling the OneDrive app, right click on the OneDrive icon on the top right and select ‘Preferences’. Click on “About’ and then click on ‘Unlink OneDrive’. This will make sure that no files are deleted or changed when you reinstall the app. To uninstall the OneDrive app, just drag and drop the OneDrive application to ‘Trash’. After uninstalling, make sure that you delete all files related to OneDrive installation as explained here: 

a. Go to /Users/<name>/Library/Containers. 

b. Find the 2 folders - com.microsoft.skydrive-mac and com.microsoft.SkyDriveLauncher. 

c. Drag them to the trash. 

d. Remove the locally stored OneDrive folder. Now install the OneDrive for Mac app again and check if the issue recurs.

Issue Description: OneDrive stops syncing and when users try to access the OneDrive app version, the above mentioned error message is displayed.  

Troubleshooting: This issue could occur if the current user profile data is corrupt or if something is wrong with the connection between your user profile and the Microsoft account to which it is connected. Most of the users have confirmed that disconnecting their Microsoft account and connecting it back has resolved the issue. Users can try the following steps: 

Windows 8.1 

1. Press Windows key + C, click on ‘Setting’ and then click on ‘Change PC settings’ 

2. Click on ‘Accounts’ in the left pane and select your user account 

3. Now click on the ‘Disconnect’ option below your username. 

If the issue still persist, it is possible that the user profile data is corrupt too. In this case, users can fix their issue by creating a new user account and migrating their data from the corrupt profile

Issue Description: When the user clicks on the ‘Getting Started’ option in the OneDrive setup wizard, I get the above mentioned error. The user is able to browse the web through web browser but only OneDrive displays this error. 

Troubleshooting: This issue is mostly caused due to incorrect settings in Internet Explorer or if a proxy is setup to connect to Internet. Users can try the following steps and check: 

Disable proxy 

If you have setup a proxy connection, I would suggest you to disable the proxy and check. Refer these steps: 

1. Click the Gear box at the top right corner in Internet Explorer. 

2. Click the Tools button, and then click Internet Options. 

3. Click the Connections tab, and then click LAN settings. 

4. Uncheck the option “Use a Proxy Server for your LAN”. 

5. Click Apply and Ok to save changes. 

  

Reset Internet Explorer 

If the issue still persist, try resetting Internet Explorer and check. Refer to this article: 

http://windows.microsoft.com/en-us/internet-explorer/reset-ie-settings#ie=ie-11